The shortest answer is doing the thing.
Ernest Hemingway

Wachstum ist ein Prozess schöpferischer Zerstörung.
Joseph Alois Schumpeter

Society doesn't have values. People have values.
Milton Friedman

Krise ist ein produktiver Zustand. Man muss ihm nur den Beigeschmack der Katastrophe nehmen.
Max Frisch

Nur das Denken, das wir leben, hat einen Wert.
Hermann Hesse
Home  ›  Custom Programs  ›  Key Benefits for our Clients

Key benefits

As a partner for your in-house programs, management development and organizational development, we offer key benefits.

Measurable Results

For over 30 years demanding clients have entrusted us to solve challenging projects for renowned organizations und institutions. Locally as well as globally; from two-day workshops to multi-year development projects; from knowledge transfer to consulting followed by implementation; from analyses to concept and execution. Always focused on: Measurable results for our clients.

Designated Contact Person

For every project you will have a designated contact person. This person has access to our know-how and to all resources and experts of our competence centers as well as our in-house and consulting divisions. Your benefits:
Profound knowledge, project-specific bundling
Outstanding project managers handling you with key-account responsibility

Close Collaboration

Corporate goals, visions and strategies are guidelines for human resources development. Relevant core competencies and skills determine which educational training is most suitable for individual employees (employee development), larger teams (management development), or for the entire organization (organizational development).
Corporate education and in-house projects require close collaboration between a client’s HR development, HR management, and the external project manager of SMP Custom Programs. Our goal is to strengthen the position of personnel development and to reinforce it’s positioning within the organization. We have to ask ourselves: What is the point of all the strategies and concepts, if people involved are not willing or capable to support implementation?

Hard and Soft Factors Belong Together

Way too many companies still distinguish between «hard» and «soft» factors. Their rationale might be: «The rambo of the sales department makes the sales and the psychologist from HR is responsible for the corporate culture.» This attitude is antiquated – and has actually never made sense. Today’s successful sales person sells solutions, offers customer value and manages accounts. This requires – besides professional competence – and «tough» business conduct – a lot of intuition, social competence and leadership qualities. On the other hand the idea that HR is only in charge of employee-related goals is wrong as well. Training and continuing education are investments that have to pay off. Professional development and skill advancement are not an end in itself but strategic necessities for any organization. In order to successfully implement strategies, many prerequisites such as competence, self-reliance, values, management and leadership qualities, corporate culture, know-how, motivation and personal drive are imperative. It is the responsibility of the personnel development department and the human resources management to take on this comprehensive task.

Partnering with SMP Custom Programs

At SMP Custom Programs, a division of the SMP Management Program St. Gallen AG, is dedicated to guiding and supporting our clients, leaving them well equipped to take the next step in their path to success. We are looking forward to your inquiry.